20+ Years Experience
Specialist IT Support
Industry leaders all know that to be on top of business, you also have to be on top of your company’s technology in April 2024. But with so many aspects, like cloud technology, technology solutions, and other IT systems, it’s understandable how it could get difficult to understand, much less manage.
Our IT support team aims to give out only the best in cyber security solutions, cloud computing, backup and disaster recovery services, and we’re compliant with ISO and Cyber Essential Plus best practices, guaranteeing that you get the best IT support possible.
We’re a team that’s fully capable of managing IT support and any other additional assistance for your internal IT team. Our IT experts will provide competent, quick, and dependable IT support tailored to your needs.
We are a specialist IT Support company who have assisted thousands throughout Greater London.
With experts based throughout Greater London, we can offer competitive prices and in April 2024 are able to get costs to you very quickly.
Are you getting frustrated with handling your company’s IT all by yourself? Look no further than our skilled team of IT experts, who can provide the support service you need in Barking Greater London.
You can count on our team of specialist IT consultants to give you quality professional services whenever needed.
Our team is made up of a bunch of competent, skilled, and friendly IT support service members that take the time to get to know each of the clients. We are, first and foremost, a people business.
That means we value great customer service; each client will be taken care of and our team of proactive support people will be sure that all of your needs and requirements are met.
We also value quick response times. So, when you phone us, we will promptly return your call. There will be no annoyances such as an answering machine or an automated voice to deal with.
You’ll be connected immediately to an experienced IT support engineer who is trained to quickly handle your issue and provide support ASAP.
No matter what your business needs, our team can handle it. We want to help you increase productivity by taking care of any IT worries you may have.
Whether it’s cyber threats, problems with new business applications, cloud solutions, or other programs to help project management, we’ve got you covered.
After all, we are an award-winning IT support company that is ISO 27001 accredited. We also specialise in compliance and cyber security (ISO 27001, 9001 and 14001 certified) and give unlimited remote support.
We’re up to date with all of the IT issues and technology solutions for different kinds of business sectors, so you can rest easy and focus on your business growth.
Expert business IT support can do everything from assisting you in selecting the appropriate business technology to complement your existing system, to handling and preventing cyber security issues, and more.
We offer a number of great IT Support services and are more than happy in assisting you on anything from price, to dimensions, to specification.
The support business processes we have are efficient and transparent because we want our customers to trust us and be able to understand our services clearly. Our IT providers support London companies as well as companies nationwide.
We communicate very clearly without jargon. Our work is clearly explained. It helps customers find the best solution when they have questions about support services.
Our support team knows that partnership is everything. Our commitment to integrity ensures your trust in our advice. This results in transparency and accountability.
We take pleasure in being approachable, kind, and patient. We communicate clearly and treat consumers with respect, transparency, and honesty.
All the London businesses have their own IT issues. We offer one-stop-shop consultancy services, so we can help you with anything and everything you need. Check out this list of services we offer:
IT consultancy
IT support provider
Cyber Security
Cloud Computing
Communications
Backup and Disaster Recovery
We have various IT support packages available that include:
Unlimited remote technical support.
Unlimited on-site technical support.
Support for hardware, including PCs, printers, and tablets
Guaranteed SLA’s
Remote or on-site server support
Remote or on-site desktop or laptop support.
24/7 remote monitoring
Backup and business continuity system management
Anti-virus and anti-spyware software and management
Anti-spam and email continuity management
Monthly performance reporting
Desktop and server scheduled optimisation and maintenance
Technology budget planning
IT equipment at wholesale prices
Regular strategic reviews
Regular best practice and security audits
Attendance at board or leadership meetings
Technical support services are a type of advisory service that is frequently delivered via support calls on the phone to clients who are having computer problems.
Most major and mid-sized businesses now use third party suppliers to help handle their IT systems and cyber security issues.
Within an organization, IT support monitors and manages computer hardware, software, and networks.
An IT support company can ensure that your IT services work properly with the smallest amount of downtime possible. An IT support company is responsible for a range of tasks, from bug fixes and data backups to security and infrastructure management.
IT support companies often handle a wide range of IT demands for both large and small enterprises.
On-premises hardware, software, and administration, as well as cloud systems, networking, and IT support services are examples of the requirements your IT support partner can provide.
If you would like to receive even more information on IT Support, make sure you get in touch with us today!
The main role of an IT support service is to ensure that your data is stored in a safe setting. These companies ensure that it is easily available, but only to those who are permitted to see it.
You can end up keeping data in a vulnerable spot if you don’t have the help of a skilled managed service provider.
IT support, in its most basic form, entails assisting individuals and companies with technology-related devices.
The ultimate goal is to help consumers find solutions to difficulties they may be having. As a leading provider of business IT support, these businesses can help you find the best support package that fits you and all your needs, so you no longer have to worry about tech problems.
Since technology underpins every element of a company, making sure the system works is vital. In order to successfully do this, you’ll need to get the help of an IT support provider. You’ll know great service when you see it since most IT companies take the time to understand your business, your systems, and your requirements. Apart from that, here are some other perks you can also gain from using an IT support company:
Greater cost-efficiency as a business
Access to experts who are qualified and skilled in a variety of IT support disciplines.
Improved security and data protection
Aligning your IT strategy with overall business objectives
Technical IT support is provided 24 hours a day.
A dedicated account manager
Our IT consultancy services can help you maximize your IT investments and create real value for your business, whether we’re working with you to ensure your IT strategy is aligned with your business goals or delivering a specific IT project to support your business.
Effective IT consulting in London ensures that you have the correct technology in place to meet your company’s goals and demands. We aim for customer satisfaction, so we want to make sure we’re giving you everything you need.
Both big and small businesses have different IT needs and requirements. Some companies require a hybrid working environment, others place importance on protecting data by making use of cyber security tools, and others need to utilize cloud technology.
Regardless of what a company uses, you’d need a reliable IT support team.
But, before paying for any services, you should first know what type of customer range you fall under. This can help the support services determine which service may best benefit you.
Here are some of the typical types of customers an IT support company can help:
IT Support for 5-50 customers
It supports 50-100 customers.
IT Support Services for 100+ customers
Industry-Specific Support
Managed Cloud Hosting
Office 365 Migration London
IT Security Service
Office 365 Support
Remote IT Support & Home Working Organisations
Managed IT Services for Banks
Many businesses now use managed IT support to solve and prevent major IT issues. Depending on your demands, managed IT services can range from very general to highly particular.
Monitoring and maintenance of equipment, systems management, remote monitoring and administration of servers, network monitoring, and other services are examples of common services.
Support for your entire IT infrastructure and all of your end-user devices.
Cloud Servers and Cloud Hosting
Application hosting
Secure support for multiple users, locations, and devices
Secure network connectivity (VPNs)
Nightly on-site and off-site backups
Disaster recovery services
Guaranteed performance and availability.
These days, more companies are integrating remote work. This is a great set-up, but what happens when technology fails the employee working from home?
Employees need access to timely IT help because many firms are continuing to work remotely or employing a hybrid arrangement.
IT support companies now have packages that allow customers to customize the offer so everyone’s needs can be accommodated. This includes round the clock service and on-call assistance from IT support.
There are a few drawbacks to working remotely. One of them is dealing with technical challenges at work. So, IT support companies offer the following solutions to combat any technical issues or difficulties employees might have:
They facilitate remote IT support.
They offer 24/7 IT support.
They are equipped to attend to local emergencies.
They incorporate stringent security protocols.
An IT support specialist diagnoses computer problems and offers advice to users. This position is responsible for assisting users with any technical issues they may encounter.
IT support involves:
Computer system installation and configuration
Identifying and resolving hardware and software issues
Keeping track of customer and employee inquiries
Call logs are examined for trends and underlying issues.
Information technology (IT) includes computers, storage, networking, and other physical equipment, infrastructure, and procedures to create, process, store, secure, and share all types of electronic data. Computer technology and telecommunications are both included in the business usage of IT.
Below I have listed what we believe are the 7 key benefits of using Microsoft Office 365 for businesses:
Microsoft 365 is the productivity cloud designed to help you pursue your passion and run your business. More than just apps like Word, Excel, PowerPoint, Microsoft 365 brings together the best line of productivity apps with powerful cloud services, device management, and advanced security in one experience connected via the cloud.
Microsoft Partner Network or MPN, formerly known as the Microsoft Partner Program or MSPP, is Microsoft Inc.’s partner network which is designed to make resources available to a wide range of different technology companies.
Below I have listed some of the benefits of becoming a Microsoft Partner:
There are 7 main Microsoft Products I have listed them below:
Cyber Essentials is a Government-backed and industry-supported scheme that helps businesses protect themselves against cyber attacks and provides a statement of the basic controls organisations should have in place to protect themselves.
The main roles of an IT support is to maintain and monitor a companies computer systems, install and configure hardware and software, and also to solve technical issues as they happen. Due to the nature of the job, some companies require their IT support to undertake work on more of a shift basis.
If you are looking for a professional and reliable IT support team to help or advise you on your IT woes, look no further. We have a fully managed IT support team that’s ready to help you out.
Our professional IT support team will ensure that you have backup hardware and software on hand in case of an emergency so that productivity and business continuity are not disrupted.
Every member of our team understands that we function as an extension of your company, which is why partnership is so important to us. We’ll be proactive and upfront about what we deliver right from the start.
We feel that planning is critical to providing excellent service, so if you’d like to work with us and see if we’re the best support partner for you, then you can reach out to an account manager and discuss your requirements.
Our team will also provide appropriate recommendations to help your business succeed based on your circumstances and present operations. We’ll assist you in selecting the appropriate business technology to complement your existing system, and we’ll work to save you money by delivering cost-effective hardware.
Make sure you contact us today for a number of great IT Support services.
We absolutely love the service provided. Their approach is really friendly but professional. We went out to five different companies and found IT Support Company to be value for money and their service was by far the best. Thank you for your really awesome work, we will definitely be returning!
Leon KennedyWe have used IT Support Company for many years as they are certainly the best in the UK. The attention to detail and professional setup is what makes this company our go-to company for all our work. I highly recommend the team for the immense work - we highly recommend them!
Anthony JacksonFor more information on IT Support, fill in the contact form below to receive a free quote today.
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